Implementing Digital Ticketing System for Optimizing customer experience in Transport operations.

For Transportation Industry, ensuring customer delight is very important right from the ticketing stage to end of journey.

Customers these days does not prefer to book a ticket at the counter, they are looking for a more digital approach, by which they can book the tickets using their cell phone or other smart devices.

They want the ticketing application to read their digital wallet to deduct the payment for the journey.

We help our customers design a digital ticketing solution which could read any RFID device to book a ticket. We also enable GPS features to avoid the customer from entering his
boarding station to the destination.

It also helps enterprises get the real time information for the fares collected and number of routes the vehicle has completed to identify the profit margin

Case Study